Safe & Responsible Gaming

367bdResponsible Gaming Culture at 367bd

Gaming should be a source of joy, not a burden. 367bd believes every member can play mindfully, safely, and with genuine enjoyment — our tools and support are built with exactly that goal in mind.

18+
Adults Only
24/7
Support services active
5+
Protection tools available
100%
Voluntary exclusion available

Why does responsible gaming matter?

Online gaming and betting are a popular source of entertainment for millions of people. But that entertainment stays healthy only when it remains controlled, mindful, and in moderation. At 367bd, we've believed from day one — Gaming should be one small pleasure in life, not everything.

Responsible gaming means knowing your budget, managing your time, and understanding when to stop. Our platform offers tools designed to keep you in control at every step.

As online gaming continues to grow in Bangladesh, building a culture of responsible play is one of our core goals. We want every 367bd member to lead a happy, healthy life over the long term.

367bd's Commitment: We proactively identify problematic gaming patterns and provide support to our members. Your wellbeing will always matter more to us than our business interests.

Important Warning

Gaming is entertainment, not a guaranteed source of income. Never play with borrowed money or your savings. Every bet carries an equal chance of loss.

Keep in Mind: The first rule of responsible gaming is simple — only play with money you can afford to lose. Never use funds meant for your family or essential expenses.

Healthy Gaming Checklist
Budget ControlGood
Time ManagementMedium
Emotion-Driven DecisionsWarning

Regularly assess where you stand.

Our Responsible Gaming Features

367bd offers these tools to keep you in control at all times

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a maximum time limit for each gaming session. When the time is up, the platform will automatically alert you and prompt you to take a break.

Loss Limit

Your gaming activity stops automatically once you reach a set loss amount. This is the most effective safeguard against financial harm.

Cooling-Off Period

If you need a short break, set a cooling-off period of anywhere from 24 hours to 30 days. No gaming activity will be possible during this time.

Self-Exclusion Benefits

Choose self-exclusion for a longer break from gaming. Your account can be fully deactivated for anywhere between 6 months and 5 years.

24/7 Support Services

Our support team is here for you anytime. Get instant help via live chat for any gaming-related concerns or issues.

Use Protection Tools

367bd provides personalised protection tools for every member. Activate any tool directly from your account settings — quickly, easily, and on your own terms.

Budget Calculator

Calculate the safest gaming budget for you based on your monthly income and expenses. Use it to set realistic limits.

Reality Check Notifications

Your total time and spending will be displayed on screen every hour or at set intervals. This helps prevent mindless gaming.

Account Lock

Lock your account instantly in an emergency. Once locked, it can be reactivated after a set period through our support team.

Gaming History Review

View your gaming patterns, win/loss statistics, and time spent at any time. Make decisions based on facts.

Support Helpline Referral

When needed, 367bd will connect you with professional counselling services for expert support. This service is completely confidential.

How to self-exclude?

If you feel your gaming is getting out of control, self-exclusion is a brave and responsible step. Follow the steps below:

1
Go to Account Settings

After logging in, open the "Responsible Gaming" section from the profile menu.

2
Select self-exclusion option

Choose your preferred duration: 6 months, 1 year, 3 years, or 5 years.

3
Verify Identity

Verify your identity with your password and OTP to keep your account secure.

4
Confirmation

Once submitted, your account will be deactivated immediately and a confirmation will be sent to your email.

5
Get Support

During your self-exclusion period, you can reach out to [email protected] for professional guidance.

Restrictions During Self-Exclusion Period

Any attempt to open a new account during this period will be automatically detected and rejected. Reactivation before the period ends is not possible.

Signs of Problem Gaming

If you notice these signs, seek help immediately — don't wait

1

You are spending beyond your budget and placing larger bets trying to recover your losses.

2

You feel restless, irritable, or anxious when you are not gaming.

3

You are hiding your gaming habits from family or friends, or lying about them.

4

You are spending hours gaming while neglecting work, studies, or family responsibilities.

5

You are taking loans, selling belongings, or borrowing from others to cover your gaming expenses.

6

You have tried to stop but couldn't — you keep finding yourself back in the same situation.

Seeking help is not a sign of weakness — it takes courage. If you notice even one of these signs in yourself, reach out to our support team today. We will help you with full confidentiality and without judgement.

Frequently Asked Questions

Your Responsible Gaming Questions Answered

Not at all. Responsible gaming applies to every member. Using budget limits and time controls is a smart habit even for regular players. Taking protective measures before a problem develops is always the wisest approach.

Yes, but limit decreases take effect immediately. Increasing a limit requires a 24–72 hour waiting period. This delay is intentional — to prevent impulsive decisions and give you time to think it over with a clear head.

Activating self-exclusion will deactivate your account, but your balance will remain safe. Once the period ends and your account is reactivated, you can withdraw your balance. No bets or withdrawals are possible during the exclusion period.

Start by talking to them with empathy and without judgement. Then let our support team know — we also guide family members on how to help their loved one. Professional counselling referrals are available if needed.

367bd verifies age at registration and requires identity verification through the KYC process. If a minor is detected, the account is immediately closed and no funds are returned. Family members who have concerns are welcome to contact us.

Play Responsibly, Enjoy the Experience

Join 367bd and enjoy a safe, enjoyable gaming experience with our suite of protection tools. Your wellbeing is our priority.

Our Commitment
  • Fully transparent gaming environment
  • No Hidden Charges
  • Member data fully protected
  • Instant Withdrawal
  • 24/7 support in Bangla
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